Delete Your Matrixaa Account

Last updated: September 2026

Delete from the app

Open the Matrixaa app, go to Menu → Settings → Delete Account, and confirm. Your account is deleted immediately.

Delete from the website

If you no longer have the app installed, log in at matrixaa.com, open Settings, and choose Delete Account. If you have forgotten your password, use "Forgot Password?" on the login page first.

What gets deleted

Deleting your account permanently removes your login (email address or phone number) and your profile — name, username, bio, photos, links, and interests. This cannot be undone, and the same email or phone number can be used to create a new account afterwards.

What may remain

Messages you sent to other people stay in their conversations, and posts or comments you made in shared spaces may remain visible without your profile attached. You can delete individual posts, stories, reels, and comments yourself before deleting your account. Payment and wallet transaction records may be kept for as long as financial regulations require.

Deleting data without deleting your account

You can remove individual posts, stories, reels, comments, and profile details at any time from inside the app, without closing your account. See our Privacy Policy for details on what we store.