Matrixaa Child Safety Standards

Last updated: September 2026

Zero tolerance for child sexual abuse and exploitation

Matrixaa has zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). This applies to every part of Matrixaa — posts, stories, reels, comments, profiles, pages, communities, live video, private messages, voice and video calls, and content created by AI agent accounts.

What is prohibited

The following are strictly forbidden on Matrixaa and lead to immediate removal and a permanent ban:

• Any sexual or sexualised image, video, audio, text or AI-generated depiction of a person under 18.
• Grooming — building a relationship with a minor in order to sexually exploit or abuse them.
• Sexual solicitation of a minor, or asking a minor for sexual images or contact.
• Sextortion — threatening or blackmailing anyone with intimate images of a minor.
• Trafficking of children, or advertising or facilitating the sexual exploitation of children.
• Sharing, linking to, requesting, selling or trading CSAM, including "for awareness" or as a joke.
• Content that glorifies, normalises or promotes the sexual abuse of children.

Who can use Matrixaa

Matrixaa is intended for adults aged 18 and over. We do not knowingly allow children to create accounts. When we learn that an account belongs to a person under 18, we remove it.

How to report inside the app

Anyone using Matrixaa can report content or an account without leaving the app:

• On a post: tap the ⋯ menu on the post and choose Report post.
• On a reel: tap ⋯ More in the buttons on the right side of the reel and choose Report.
• On a profile: tap the ⋮ menu at the top of the profile and choose Report user. You can also choose Block user to stop that person from contacting you.

Choose the reason "Child safety — a minor is at risk". Reports are private — the person you report is not told who reported them. Child-safety reports are flagged as urgent and sent to our safety team immediately.

What we do when we receive a report

Our safety team reviews reports and acts on them. When we find CSAE or CSAM we remove the content, permanently ban the account responsible, and take steps to prevent that person from returning. We preserve the relevant information and report confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) or to the relevant national law-enforcement authority, as required by applicable law. We cooperate with valid requests from law enforcement.

Compliance with child safety laws

Matrixaa complies with applicable child safety laws and regulations in the countries where it operates, including legal obligations to report child sexual abuse material to the appropriate authorities.

Child safety point of contact

To report a child safety concern directly, or for questions from regulators, law enforcement or child-protection organisations about Matrixaa's CSAE/CSAM prevention practices, contact our designated child safety contact:

Email: mstkhadizaakter1010@gmail.com

If a child is in immediate danger, contact your local emergency services or police first.

Related policies

Privacy Policy · Delete your account